Terms & conditions.
Useful links:
- Kogan.com Guarantee & Returns Policy
- Kogan.com Customer Charter
- Kogan.com terms & conditions
- Extended care terms & conditions
- Kogan FIRST terms & conditions
- Kogan Rewards terms & conditions
- Privacy policy
- Spam act policy
Complaints:
If you have a complaint, please let us know. We welcome your feedback as an opportunity to improve our business and customer service.
You can make a complaint by contacting us via the Kogan.com account dashboard.
When making a complaint, please let us know the following information:
- Your name and email address
- A brief description of the issue
- Order number, the product name and serial number, if applicable
- Date of purchase
We will respect our customers’ privacy in relation to any personal information given to us.
KOGAN AUSTRALIA PTY LTD
ABN: 53 152 570 351
KOGAN HK LIMITED
Company registration number: 1659337
KOGAN TRAVEL PTY LTD
ABN: 56 604 539 979