Cart

Terms & Conditions

Terms & Conditions

Complaints

If you have a complaint, please let us know. We welcome your feedback as an opportunity to improve our business and customer service.

You can make a complaint by:

  • Contacting us via the Help Center or;
  • Online chat through our website — use the Chat Now tab at the bottom right of your screen.

When making a complaint, please let us know the following information:

  • Your Name and Email Address
  • A brief description of the issue
  • Order number, the product name and serial number, if applicable
  • Date of purchase

We will respect our customers’ privacy in relation to any personal information given to us.


KOGAN AUSTRALIA PTY LTD
ABN: 53 152 570 351
KOGAN HK LIMITED
Company registration number: 1659337
ABN: 51 158 959 794
KOGAN TRAVEL PTY LTD
ABN: 56 604 539 979

Create your free Kogan.com account

Already have an account? Log In

By clicking Create Account (or signing in with Facebook, Google or Paypal), you agree to the Kogan.com Terms & Conditions and to receiving promotional emails from Kogan.com. Remember, you can unsubscribe at any time.