TechAgain

Sold and delivered by MOORUP TECHNOLOGY PTY LTD (ABN 66 628 238 951).

Contact Seller

To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.

About Us

TechAgain offers a smarter, more sustainable way to purchase electronics. Every year, nearly 50 million tonnes of e-waste are generated, making it the fastest-growing waste stream on the planet. We’re on a mission to tackle this challenge—one device at a time.

Each TechAgain device undergoes rigorous testing and refurbishment to meet the highest standards, ensuring you receive top-quality products with the reliability you expect from new electronics. This gives you peace of mind and the same worry-free experience, all while making a positive impact on the environment.

By choosing a renewed device, you get an affordable, high-performance product that’s just as good as new—without the environmental toll

Return Policies

30 Day satisfaction guarantee: If you’re not happy with your purchase, just return it within 30 days. It’s that simple. We won’t ask questions or make the process hard for you

If at any time within the first 30 days from purchase date you are not completely satisfied with your device please contact us to obtain a Return Authorization Number along with instructions on how to ship your device back to us. Once received and inspected, we will facilitate an exchange or refund.

Please Note:

If the return is for change of mind postage is paid by the buyer

We do not accept responsibility for return items until they reach our warehouse so we strongly recommend using tracking and/or insurance for the delivery

We will not accept a returned device that is iCloud or Google locked. If your device is account locked you will receive a notification from us to remove the lock. The device will be returned if still locked after 5 business days

Please ensure your device is factory reset and powered off prior to shipment

IMEI will be validated against the IMEI shipped. Returns will not be accepted on mismatched IMEI’s

Available on Refurbished Device category only

Any postage paid is not refunded on returned devices

Please contact us through your Order History to initiate a return or make a general inquiry.

Shipping & Warranty Information

Our Refurbished products are supported by a12 Month warranty against defects.

Prior to returning a device for warranty, please contact us to obtain a Return Authorization Number along with instructions on how to ship your item back to us. Once received and inspected, we will facilitate a repair, refund or replacement. To contact us for a Warranty Return, please contact us, please contact us through your Order History.

Please note, Warranty is void in the below instances:

Cracked screen or physically damaged

• Water damage
• Software that has been tampered with
• Unauthorized repairs (3rd party repairs)
• Customer has failed to take reasonable steps to avoid the quality becoming unacceptable
• Customer has used the product abnormally

Any postage paid is not refunded on returned devices

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.