SOGA 220cm Artificial Giant Green Birds of Paradise Tree Fake Tropical Indoor Plant Home Office Decor
$263.91
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Sold and delivered by SOGA INTERNATIONAL PTY LTD (ABN 98 166 536 643)
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
All products are shipped from our Australian Warehouse.
Delivery timeframe is approximately 7-10 business days.
Please include an accurate phone number and email address for custom clearance confirmation and to avoid delays.
<font color="#000000" face="Times New Roman" size="3">To ensure complete peace of mind, we offer a 14-Day Change of Mind Policy. A 15% restocking fee applies, and customers may return any unopened and unused item, in its original packaging, within 14 days of receiving the product.</font>
Please note the following conditions:
Warranty Information
All our products are covered by a warranty. Most items include a standard 12-month warranty. Please refer to the specific product listing for detailed warranty information.
Once your claim has been assessed and approved by our customer service team, you will be contacted with the next steps regarding a return, refund, or replacement. Please do not return any item without prior approval from us.
A refund or replacement will not be issued if the product has been misused, mishandled, or improperly installed. Customers are responsible for following all instructions and guidelines provided by the manufacturer.
If the item is damaged during transit, you must notify us on the day of delivery or the following business day. This allows us to lodge a timely claim with the courier under the shipping insurance policy. To initiate the warranty process, a detailed description of the issue is required, along with supporting images or a short video clip, if applicable.
Please note that claims for transit damage submitted more than 7 days after delivery cannot be accepted, as this exceeds the allowable timeframe for submitting a shipping insurance claim.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
