Star Cut White Wine Glass Set - RITZENHOFF
Don't Pay $29.95
Don't Pay $9.95
Don't Pay $34.95
Don't Pay $24.95
Don't Pay $14.95
Sold and delivered by LOOK STORE PTY. LTD. (ABN 34 601 893 994)
Proud purveyors of life enhancing, joy bringing products!
We all know someone who is impossible to buy for. That's why Quirksy exists.
We believe that great design and high quality standards are just the start. Yes, products should look good and fulfill their function, but shouldn’t they also make you feel something? We believe so and have dedicated our business to that cause.
We are a small team based in Sydney, Australia, who enjoys all things quirky and fun, so we get a big kick out of what we do.
We think you will too!
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
Free Regular Shipping On Orders Over $79.00
Orders are generally shipped within 24-hours from our Sydney warehouse. See delivery timeframes below.
Shipping Costs and Timeframes
> 2-4 business days in Sydney
> 4-6 business days elsewhere
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
We only replace items if they are defective, damaged or not as described. If you need to exchange it for the same item, please contact us and send your item to: PO Box 637, Lane Cove, NSW 1595
To return your product, you should mail your product to: PO Box 637, Lane Cove, NSW 1595
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.