OzStock

Sold and delivered by DIGITEL INTERNATIONAL PTY LTD (ABN 48 607 834 533)

About Us

OZSTOCK is one of Australia's largest online retailers, which was founded in 2001. We are keen to provide more cost-effective products to our customers!

Contact Seller

To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.

Returns

Change of Mind? No worries!

If you change your mind on an item purchased, you can receive a full refund less the inspection and restocking fee from $7 which will be provided to you after we received the returned parcel. Goods must be returned in original condition, with proof of purchase, within 30 days of the purchase date.

Buyer is responsible for the return freight.

Warranty

All warranty claims must be directed to our Customer Service team. In order to make a claim, you please contact us and you must provide us with:

Details of the defect or damage in relation to which you are making a claim under the warranty;

photographic evidence of the defect or damage, where applicable;
your invoice (including order number) and any other proof of purchase; and
any other details we may need to process your claim.

Where goods are damaged or defective upon delivery, you must provide photographic evidence of the damage before receiving a repair, replacement or refund.

Except as required by law (including the Australian Consumer Law), this warranty shall not apply in respect of goods:

where the goods have not been installed, maintained, operated or used in accordance with the manufacturer’s instructions or any other specifications provided with the goods;
where damage or defects are caused by deliberate or negligent misuse or abuse, physical alteration, fire, liquid spillage, use of incorrect voltage, power surges or dips, thunderstorm activity, force majeure, voltage supply problems, tampering or unauthorized repairs by any persons, use of defective or incompatible accessories, computer viruses, corrosive conditions or introduction by an insect, pest or other foreign body;
where damage results from any third party software or hardware not provided by us;
where items are lost or stolen; and
in relation to repairs of batteries, where the batteries have not been used in accordance with specifications or they expire by normal use.

Except as required by law (including the Australian Consumer Law), our liability under this warranty shall not exceed the amount of the purchase price of the goods or the replacement of the goods with the same or a similar product.

Please contact us if you have any inquiries. We will do our best to resolve the issues as soon as possible.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.

Melbourne 3000

Melbourne 3000

Our products

OZSTOCK 4 Pack 18650 Button Top Rechargeable Lithium Ion Battery 37V 2000mAh

Ozstock 3 Tier Bamboo Shoe Rack Organizer Wooden Storage Shelves Stand Shelf

fallingbottleAQ(X)

OZSTOCK 2x Tilt Swivel TV Wall Mount Bracket for LCD LED 14 to 27 Inch VESA 100

OZOFFER Telescopic High Reach Tree Pruner and Branch Cutter Saw

OZSTOCK 12k Folding Umbrella Stormproof Sunproof UV Sun Shade Black

4 Step Folding Ladder Multi-Use Kitchen Attic Step Stool

OZSTOCK 5A Fast Charging 3 in 1 Type C Micro USB iPhone Nylon Weave Cable

OZSTOCK Pull Out 2 Tier Metal Cabinet Organizer with Solid Wood Handle 40x39x28cm

Rechargeable High Power Waterproof Outdoor LED Searchlight

Ozstock 20 Pcs Car Interior Detailing Cleaning Kit, Car Detailing Brush Kit, Duster Kit

Ozstock Ergonomic Aluminium Cooling Stand Elevator for Laptop MacBook

Terms & Conditions

About Us

Contact Seller

Returns

Warranty