Green Gadgets

Sold and delivered by ASSURANT SERVICES AUSTRALIA PTY LIMITED (ABN 18 613 632 367)

Contact Seller

To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.

Every refurbished device undergoes a comprehensive 72-point inspection process, ensuring it meets our high standards of functionality and reliability. You can purchase with full confidence, knowing that your device will perform as it’s meant to. Simply select the cosmetic grade that suits your preferences, whether you desire something in 'As New' condition or are looking for great value with a 'Good' device.

As New Condition: The product is in absolutely pristine condition and is fully functional having passed our 72-point diagnostic check. 30 Day Satisfaction Guarantee

Excellent Condition: This item is in excellent cosmetic condition, showing minimal signs of wear such as small scratches or marks, which are only visible close up.  It is fully functional having passed our 72-point diagnostic check. 30 Day Satisfaction Guarantee

Very Good Condition: Representing excellent value for money, this item displays more obvious signs of wear such as scratches, blemishes or scuff marks. It is fully functional having passed our 72-point diagnostic check. 30 Day Satisfaction Guarantee

Good Condition: A perfect solution for the value conscious who will put their device in a case.  This item will display more obvious signs of wear such as significant scratches, blemishes, scuff marks and/or small chips.  It is fully functional having passed our 72-point diagnostic check. 30 Day Satisfaction Guarantee

Return Policies

30 Day Satisfaction Guarantee

If you’re not happy with your purchase, just return it within 30 days. It’s that simple. We won’t ask questions or make the process hard for you.Simplycontact us to obtain a Return Authorisation Number along with instructions on how to ship your device back to us. Once received and inspected, we will facilitate an exchange or refund.

Please Note:

• If the return is for change of mind postage is paid by the buyer
• We do not accept responsibility for return items until they reach our warehouse so we strongly recommend using tracking and/or insurance for the delivery
• We will not accept a returned device that is iCloud or Google locked. If your device is account locked you will receive a notification from us to remove the lock. The device will be returned if still locked after 5 business days
• Please ensure your device is factory reset and powered off prior to shipment
• IMEI will be validated against the IMEI shipped. Returns will not be accepted on mismatched IMEI’s
• Available on Refurbished Device category only
• Any postage paid is not refunded on returned devices
• Please contact us through your Order History

Warranty Information

Our Refurbished products are supported by a Green Gadgets 12 Month warranty against defects.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.

Prior to returning the device for warranty, please contact us to obtain a Return Authorisation Number along with instructions on how to ship your item back to us. Once received and inspected, we will facilitate a repair, refund or replacement. To contact us for a Warranty Return, please contact us, please contact us through your Order History.

Please note, Green Gadgets Warranty is void in the below instances:

• Cracked screen or physically damaged
• Water damage
• Software that has been tampered with
• Unauthorised repairs (3rd party repairs)
• Customer has failed to take reasonable steps to avoid the quality becoming unacceptable
• Customer has used the product abnormally
• Any postage paid is not refunded on returned devices

Shipping Information