Cellmate

Sold and delivered by FORCE 3 PTY LTD (ABN 28 139 423 582)

All handsets sold are unlocked. They offer the best combination of price and quality and can be sourced from international markets via parallel importation. Please check the network bands with your provider to ensure full compatibility. In some instances printed documentation may not be in English, even though the device is compatible with local network bands. Where this occurs and you require user manuals etc please contact us and we will provide a digital copy.

Due to variations in stock and regional sourcing we cannot guarantee that all specifications listed are 100% correct at all times as the same model may be available in several variants. If you have any specific requirements please raise them with our team and they will provide availability on the model you require.

Contact Seller

To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.

Shipping

Our items are shipped via either Australia Post or occasionally via Toll Priority.

Returns & Warranty

The phone must be returned to us for all warranty purposes. Proof of purchase is mandatory for all warranty purposes.

All brand new devices come with 12 month warranty and All pre-owned devices comes with 6 months warranty from us which is included in the standard purchase price. We’ll even replace your item if your’s can’t be repaired.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.