[77-99304] OtterBox React Case - For Samsung Galaxy A17/A16 5G - Black
Don't Pay $34.99
Don't Pay $34.99
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Sold and delivered by AUSTRALIA TECH GEARS PTY LTD (ABN 97 610 465 659)
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
If you are unhappy with your item for whatever reason, simply return it to us for a replacement, exchange or refund.
The item must be in its original packaging/condition for change of mind purchases, a 20% restocking fee applies for change of mind returns - minimum $10. The buyer is liable for the return postage.
This also applies to orders cancelled when the item has already been dispatched from our warehouse. If the item is missing the original packaging, or in the original packaging but damaged, or unsaleable condition, then unfortunately we won't accept this return.
All items we sell come with a unique serial number, the serial number of the returned item must match the item we sold.
If you enter the incorrect name or shipping details and the item is returned to us via Australia Post, you will be subject to a RTS(return to sender) fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.
This fee is typically anticipated to be $10.50 for RTS + stander postage for re-shipment, regardless of Sale value
Please refer to the individual product listing for specific warranty terms and period.
Please email us if the item is DOA (dead on arrival) within 14 days from the date of dispatch. We will replace the item if the returned item has been found faulty after inspection by our technician. However, you will be charged an inspection fee of $15 if the returned item is found to be working and the item will be delivered back to you at your expense.
All faulty item can be replaced with a fully functional unit after the inspection process (takes up to 20 business day) within the warranty period. Please be aware that we only cover the postage between the manufacturer and us. The buyer is liable for the two-way postage of returning and sending the product. If there is any physical damage found within the product, the warranty will become void.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.