AUS Goods

Sold and delivered by AUS Goods (ABN 20 730 456 969).

Contact Seller

To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.

General Store Information

Welcome to AUS Goods, an online store dedicated to providing high-quality outdoor and camping products designed for real-world performance. Our mission is to support adventure, comfort, and reliability by offering durable, practical gear that customers can depend on in any environment.

We focus on quality materials, thoughtful design, and consistent value, ensuring every product meets the expectations of outdoor enthusiasts across Australia. Whether you're camping, hiking, caravanning, or exploring off-grid, AUS Goods is committed to helping you enjoy the outdoors with confidence and ease.

Return Policies

We offer a 14-day return policy, which means you have 14 days from the date you receive your item to request a return.

RETURN ELIGIBILITY

To be eligible for a return, your item must:

• Be in the same condition as when you received it (unworn or unused)
• Have all original tags attached
• Be in its original packaging
• Include the receipt or proof of purchase

Shipping & Warranty Policies

At AUS Goods, we are committed to providing a smooth, reliable, and transparent shopping experience for our customers. 

Delivery typically takes 5–10 business days (Monday to Friday), depending on your location, the courier service, and any unforeseen delays

Shipping is completely free on all orders.

DAMAGES AND ISSUES

Please inspect your order upon receipt. If your item is defective, damaged, or you received the wrong product, contact us immediately so we can assess the issue and make it right.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.