Seller Don't Pay $19.97
Seller Don't Pay $49
Seller Don't Pay $49
Sold and delivered by Zulfees (NZBN 9429047789999).
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
Zulfees is a New Zealand–based online store dedicated to offering practical, high-quality everyday essentials that provide comfort, improve self-care, and daily routines. We focus on carefully selected products across sleep, personal care, wellness, and lifestyle, prioritising quality, usability, and real customer needs.
Who We Are
Zulfees operates from Taranaki, New Zealand, and proudly serves customers nationwide. As a locally run business, we understand what New Zealand customers expect: reliable delivery, clear communication, and products that genuinely deliver on their promise.
What Makes Zulfees Different
✔ Carefully Curated Products
Every product is chosen to solve a real problem or improve everyday life.
✔ Focus on Quality & Compliance
Our products meet relevant quality standards and are sourced from reputable manufacturers. Where applicable, items are backed by manufacturer warranties and comply with New Zealand consumer laws.
✔ Responsive Support
We aim to respond to customer enquiries promptly and professionally. Whether it’s a product question, order update, or after-sales support, our goal is to make the experience smooth and hassle-free.
Our Promise
At Zulfees, we believe everyday products should be simple, reliable, and worth your money. We are committed to continuous improvement, expanding our range thoughtfully, and delivering a positive shopping experience every time.
If your item arrives damaged or faulty, Zulfees will offer a refund or replacement at no extra cost.
Please contact us within 14 days of receiving your order and provide:
- A brief description of the issue
- Clear photos showing the damage or fault
We do not accept returns for items damaged due to misuse, accidental damage, or incorrect use.
We accept change of mind returns provided that:
- The return request is made within 14 days of delivery
- The item is unused, unopened, and in original packaging
For change of mind returns, return shipping costs are the customer’s responsibility.
For all returns, we recommend using a trackable shipping service to ensure the item is returned safely.
Important Note: Some products may not be eligible for change of mind returns due to hygiene or safety reasons e.g. silk pillowcase and bonnet, unless the item is faulty.
Orders are usually processed within 1 business day. Ships from our NZ warehouse.
Delivery times (after dispatch) are typically:
1–2 business days for North Island
1–3 business days for South Island
Please ensure your delivery address is correct, as we are not responsible for missed deliveries due to incorrect address details.
- All products sold by Zulfees are covered by New Zealand consumer law.
- Where applicable, products may also include a manufacturer’s warranty, which covers defects in materials or workmanship under normal use.
Warranty does not cover:
- Damage caused by misuse, accidents, or improper handling
- Normal wear and tear
If you believe your product is faulty and covered under warranty, please contact us with:
- Your order details
- A brief description of the issue
- Photos or videos showing the fault
We will assess the issue and arrange a repair, replacement, or refund where appropriate.
Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Guarantees Act. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
