The Cake Mixer

Sold and delivered by The Cake Mixer (NZBN 9429032941623)

Welcome to The Cake Mixer

Our beautiful store is absolutely brimming with cake decorating supplies and baking needs. We have something for all your baking needs, just ask our experts or we can just make the cake for you!! 

Our Values

We believe strongly in responsible production and consumption. These are just some of the ways in which we commit to sustainability and ethical business methods.

• Reusable baking paper and piping bags (where possible)
• All our cakes are made with free range eggs and premium grass fed butter.
• We buy as much as we can locally to support our community.
• We strive at all times to conduct business fairly and to treat people with dignity and respect.
• We practice diversity and give equal opportunity to people from different ethnic, gender and social groups.
• We aim to reduce waste by reusing packaging materials, repurposing cake scraps and offcuts and donating extra food items.

Contact Seller

To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.

Shipping Policy

New Zealand delivery: Postage and handling for orders sent anywhere in mainland New Zealand (including Waiheke Island) is $7 (no matter how many items). If you spend over $70 you'll receive free postage and handling within New Zealand.

Delivery overseas and to outlying New Zealand islands: We do not offer tracking on international shipments so please consider this before purchasing as they are sent at your own risk.

Custom handmade decorations: Please allow 5 working days before dispatch.

Refund Policy

If you are not completely satisfied with your purchase, you can return your item to our store within 14 days from the date you receive the goods, for exchange or refund (terms and conditions, and exclusions apply). The item must be:

• In saleable and undamaged condition.
• In its original unopened and sealed packaging; and
• Accompanied with proof of purchase.

TERMS & CONDITIONS

Unfortunately, we are unable to accept change of mind returns for exchange or refund:

• That are handmade edible products
• That are not in their original unopened condition and packaging; or
• Without proof of purchase.

Product must be returned to our store. We will offer (at The Cake Mixers sole discretion) either an exchange or refund.

If applicable, you will be charged for shipping and any other costs associated with returning the product to us.

EXCLUSIONS

Products from the categories listed below are excluded from this policy (except where they are faulty):

• Items made to order
• Shipping, delivery fees.

This list is not exhaustive. The ultimate discretion to provide an exchange or refund remains with the store.

Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Guarantee Act. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.