Kogan.com

Supplement Monster

Our products

BioX Nitro Juice Gainer 5.45kg

 

 

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BioX Power Whey Isolate 2lb

 

 

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BioX Power Whey Complex 4.5kg (10lb)

 

 

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BioX Power Whey Isolate 2.27kg (5lb)

 

 

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BioX Power Whey Complex 4.5kg (10lb)

 

 

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Beyond Yourself SuperSet 40 Serves

 

 

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Beyond Yourself Isolate 5lb

 

 

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BioX Power Whey Complex 2lb

 

 

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Beyond Yourself CrEAA Creatine + EAAs One Formula Limitless Benefits

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BioX Power Whey Complex 5lb
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Terms & Conditions

Sold and delivered by WWW-SUPPLEMENTS-CO-NZ LIMITED (NZBN 9429032200355).

Contact Seller

To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.

Store Information

Welcome to Supplement Monster!

We are an Australian-focused retailer built on a deep, long-standing commitment to health, fitness, and providing the best sports supplements to our community.

We have been actively involved in the supplement industry for over 10 years, establishing strong relationships with leading global brands and focusing solely on delivering quality and exceptional value directly to you. This wealth of experience means we understand the products, the science, and most importantly, what our customers need to achieve their fitness goals.

Our Commitment to Quality and Value

At Supplement Monster, our mission is to make premium supplements accessible and affordable.

Expertly Curated: Every product we stock is chosen based on its ingredients, efficacy, and reputation, ensuring you only receive high-quality, authentic items.

Value Focused: We constantly monitor the market to ensure we provide competitive prices without compromising on product quality or customer experience.

Dedicated Support: Our team is passionate about fitness and ready to assist you with product selection and order inquiries.

Return Policy

We stand by the Australian Consumer Law (ACL) regarding product quality and fitness for purpose. Our returns process is outlined below:

1. Eligibility for Returns (Change of Mind)

Returns are only accepted within 7 days of the delivery date.

The product must be completely unopened, unused, and in its original, resaleable condition with all seals intact.

2. Return Process

Step 1 (Contact): You must first contact us via the Order History in your Account dashboard to initiate a return request and obtain a Returns Receipt. Do not return goods without a valid Returns Receipt.

Step 2 (Shipment): The customer is responsible for shipping the item back to us via courier or registered post, ensuring the package is securely tracked.

Step 3 (Assessment): Once received and inspected, we will confirm the eligibility of the return.

3. Fees and Costs

Return Postage: The customer is responsible for the cost of return postage for all change-of-mind or incorrect purchases.

4. Damaged or Lost Goods If your goods are lost or damaged in transit, please contact us in writing via email within 24 hours of delivery (for damage) or the expected delivery date (for loss). We will investigate the claim and provide a resolution in accordance with the ACL.

5. Refund Processing Once a refund is approved, the money will be processed back to your original payment method. Please allow up to 7 business days for the refund to be fully processed and appear in your account.

Shipping & Warranty

1. Order Processing Time Your order will be processed and dispatched from our warehouse within 1 to 5 business days (Monday to Friday), excluding New Zealand Public Holidays.

2. Estimated Delivery Time Once dispatched, please allow an additional 5 to 10 business days for your order to arrive in Australia, depending on your location.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law and New Zealand Consumer Guarantees Act. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.