Kogan.com

Mobile City

Our products

iPhone 12 pro 128GB Gold - Excellent - Refurbished
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Samsung Galaxy S21 128GB Phantom Grey - Excellent - Refurbished
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Samsung Galaxy S21 5G 128GB Phantom White - Excellent - Refurbished
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Samsung Galaxy S20 128GB Cosmic Grey - Excellent - Refurbished
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Samsung Galaxy S20 FE 5G 128GB Cloud Navy - Excellent - Refurbished
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Samsung Galaxy S21 Plus 5G 128GB Black - Excellent - Refurbished
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iPhone 8 64GB Black / Space Grey - Excellent - Refurbished
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iPhone 8 64GB White / Silver - Excellent - Refurbished
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iPhone 8 64GB Rose Gold - Excellent - Refurbished
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iPhone 8 64GB Red - Excellent - Refurbished
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iPhone 8 Plus 64GB Black / Space Grey - Excellent - Refurbished
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iPhone X 256GB White / Silver - Excellent - Refurbished
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Terms & Conditions

Sold and delivered by MOBILE CITY LIMITED (NZBN 9429031613477).

Contact Seller

To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.

Store Information

MOBILE CITY is a leading provider of mobile phones and accessories, established in 2009 through the popular platform Trademe. With over 41,000 positive feedbacks, the company has made a significant impact in the industry. Their secret to success lies in the exceptional customer service and technical expertise provided by the dedicated team.

To ensure that their customers have access to the latest products and services, MOBILE CITY is always on the lookout for new and innovative offerings. They strive to provide the best value for money and are committed to sourcing high-quality accessories from reliable suppliers. This commitment has made the company one of the fastest-growing in the market.

Return Policy

No refund for change of mind, only do the refund for the item not available provide the repair or replacement.

If the order is damaged when delivered, please send notice within 3 days for replacement and no charge for the courier.

Upon receipt and inspection of the returned item(s), the replacement will be issued asap. We reserve the right to refuse to refund if you change your mind.

Items returned must be in recallable condition to qualify for refunds. We will not accept responsibility for, nor refund the cost of goods that do not arrive in the condition that they were sold.

Shipping & Warranty

Physical and Water Damage

Please be advised that physical and water damage, including but not limited to broken screens and bent devices, is not covered by MOBILE CITY LTD’s warranty. lf the device is physically damaged upon receipt, the warranty will not apply.

Third-Party Repairs

We strongly advise against third-party repairs without prior agreement from MOBILE CITYTD, as this may invalidate the warranty. Our technicians are highly skilled and equipped with the latest tools and technology to repair your device to the highest standards.

Repair or Replace

In the event that repair is necessary, MOBILE CITY LTD’s goal is always to repair the device first, If repair is not possible, we will replace it, lf replacement is not possible, a full refund will be issued.

Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Guarantees Act. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.