Geruinstore

Sold and delivered by Geruinstore.

Contact Seller

To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.

Shipping and Returns Policy 

Shipped from China within 2 working days and delivered within 2 or 3 weeks by Australia post.

1. Under what conditions are returns accepted?

Product purchased from our store in original condition, with no physical damage (exclude damages sustained during transportation). All accessories, manuals, warranty registration card, etc.Original serial number intact on product and on retail package (Proof of Purchase)

2. Who will bear the return shipping expenses fee?

a.If the customer received the wrong/fault/damaged good, we will responsible for the fee.
b.If the customer change of mind/ don't want/don't like, customer is responsible for return shipping expenses fee.

3. What is the maximum time a customer can request a refund or exchange

All return request for refund or replacement can be submitted within thirty (30) days from the invoice date.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law and New Zealand Consumer Guarantees Act. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.