Kogan.com

Computer Lounge

Our products

CL Netrunner Gaming PC RTX 5080 Ryzen 7 7700 1TB SSD - Black

 

 

CL Bladerunner Gaming PC RTX 5050 Ryzen 5 8400F 1TB SSD

 

 

CL Bladerunner Gaming PC RTX 3050 Ryzen 5 8400F 1TB SSD

 

 

CL Bladerunner Gaming PC RTX 4060 Ryzen 5 8400F 1TB SSD

 

 

CL Bladerunner Gaming PC RTX 5060 Ryzen 5 8400F 1TB SSD - White

 

 

CL Bladerunner Gaming PC RTX 5060 Ryzen 5 8400F 1TB SSD - Black

 

 

CL Ghostrunner Gaming PC RTX 5080 Ryzen 7 9800X3D 1TB SSD -White

 

 

CL Bladerunner Gaming PC RTX 5060 Ti Ryzen 5 8400F 1TB SSD

 

 

CL Bladerunner Gaming PC RX 9060 XT Ryzen 5 8400F 1TB SSD

 

 

CL Netrunner Gaming PC RTX 5070 Ryzen 5 7500F 1TB SSD - White

 

 

CL Netrunner Gaming PC RTX 5070 Ti Ryzen 5 7500F 1TB SSD - White

 

 

CL Netrunner Gaming PC RTX 5070 Ti Ryzen 5 7500F 1TB SSD - Black

 

 

Terms & Conditions

Sold and delivered by PSG LIMITED (NZBN 9429036114825).

Contact Seller

To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.

General Store Information

Since 2003, we've been crafting custom PCs that reflect your unique style. Whether it's the sleek chassis, the latest graphics and processors, or the perfectly routed, individually sleeved cables, we provide endless ways for you to personalize your gaming system.

Every PC we build is hand-assembled and thoroughly tested by our skilled technicians, who are true artisans in their craft. We fine-tune each system to ensure it's the best PC you've ever owned.

Return Policies

Refund policy

14-Day Hassle-Free Exchange Policy

Unopened and in Brand New Condition: Enjoy a hassle-free 14-day exchange policy (excluding the non-returnable products listed below). 

If your purchase included any Promotional Item or Bonus Offers, these must also be returned in their original condition and packaging. If not returned, the value of the Promotional Item or Bonus Offer will be deducted from your exchange.

Return Packaging Requirements: All items must be returned in their undamaged, original unopened packaging, complete with all accessories and paperwork.

Within 14 Days:

Unopened and in Brand New Condition: Enjoy a hassle-free 14-day exchange policy (excluding the non-returnable products listed below).

Return Packaging Requirements: All items must be returned in their undamaged, original unopened packaging, complete with all accessories and paperwork.

After 14 Days:

Items cannot be returned for exchange.

What items are non-returnable?

  • Special Order Items
  • Custom-Built Systems
  • Clearance Items
  • Watercooling Products
  • Headphones (In-Ear, On-Ear, Over-Ear)
  • Microphones

Returning Opened Products

Computer Lounge will assess each case based on the condition of the packaging, accessories, and the product. If these are not in acceptable condition, the return may be denied. All items must be returned with original accessories and packaging. It is your responsibility to return the product in good condition. Ensure items are packaged securely to avoid damage. Computer Lounge will not accept responsibility for incorrectly packaged or damaged goods.

Receiving Your Delivery

Before signing for delivery, check that the item(s) are in good condition and not damaged. Once signed, it means you have accepted the delivery. Neither Computer Lounge nor the courier provider will refund or replace any item(s) that have been lost, damaged, or stolen after signing. If the courier driver is unwilling to wait for you to check the item(s), sign with “courier driver not willing to wait” and ask the driver to sign it as well. Inform Computer Lounge within 48 hours to initiate an investigation on your behalf.

Our system is designed to get your order to you as quickly as possible. To keep things moving for every customer, we can’t pause or remove individual packages once they’re in the workflow, as this would slow down deliveries for others. This process helps us keep orders accurate, fast, and fair for everyone.

Order Items That Cannot Be Cancelled:

  • Custom Built Systems and Ready to Ship Systems
  • Special Order Items
  • Newly Launched Products - RTX 40 & 50 Series GPUs, AMD 9000 Series GPUs, Intel & AMD CPUs.

Cancellation Processing Times: Cancellations are processed between 9 am and 5:30 pm Monday to Friday and 10 am to 4 pm on Saturday. If the warehouse team processes orders before cancellations can be made, you will need to return the item.

Issues with Orders

The item I received is not the item I purchased.

If you received the wrong item, submit a return request (RMA) via the Order History in your Account Dashboard with photo verification. The item must be unopened and in mint condition for a replacement.

The item I purchased has been damaged in transit.

Report any damage within 24 hours. Submit an RMA with photo verification. Retain the original packaging for the claim process. The courier company will collect the goods from your delivery address once the claim is processed.

If the tracking details indicate delivery but you can't find the item, contact Computer Lounge within 14 days for an investigation.

Shipping & Warranty Policies

Product Warranty

The item I purchased has become faulty within the manufacturer's warranty period.

Submit an RMA with fault details and serial numbers. Return the item for testing. Warranty is void if items are mishandled or modified. You may also contact the manufacturer directly. Warranty returns can be made at any time within the warranty period and it is your responsibility to cover return shipping costs.

The item I purchased is DOA (Dead on Arrival).

Submit an RMA within 7 days of receiving a faulty item. Provide full details and serial numbers. The item must be returned for testing and confirmation of the fault. Computer Lounge will process the claim and have the courier company collect the goods.

Additional Information

Hardware Compatibility

Computer Lounge is not responsible for compatibility issues. Conduct thorough research before purchase. The Consumer Guarantees Act does not cover compatibility issues.

Overclocked Hardware

Warranty is void for overclocked components used outside the manufacturer's specifications.

Shipping Terms

Ensure items are packaged securely with sufficient cushioning. Items returned with insufficient packaging will be denied. Follow the 5 by 5 rule for fragile items: 5cm from the walls, base, and top of the box and 5cm of cushioning around each item. For electronic or fragile items, do not use a courier bag.

Monitor and Laptop Dead Pixel Policies

For all return requests submit an RMA through the Order History in our Account Dashboard. Keep communication to one channel to expedite processing. 

Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Guarantees Act. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.