Boulevard Kids

Sold and delivered by BOULEVARD KIDS LIMITED (NZBN 9429033221717).

Contact Seller

To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.

Return Policy

You have 30 days from the date of delivery to request a return. To be eligible, items must be:

• Unused, unworn, and in the same condition you received them
• In their original packaging with tags intact
• Accompanied by your receipt or proof of purchase

To start a return, please contact us via the Order History in your Account Dashboard. If approved, we’ll provide a return shipping label and instructions for sending your item back. Items returned without prior authorization cannot be accepted.

Damages & Issues

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us via the Order History in your Account dashboard. We’ll evaluate the issue and ensure it is resolved promptly.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods (food, flowers, plants)
• Custom or personalised products
• Personal care items (beauty products, hygiene items)
• Hazardous materials, flammable liquids, or gases
• Sale items and gift cards

If you’re unsure whether your item is eligible, please contact us before purchase or return.

Shipping & Warranty

Shipping & Handling

At boulevard kids, we aim to get your order to you as quickly and safely as possible.

Fast & Reliable: We offer efficient shipping options to ensure your items arrive promptly.

Rates & Delivery Times: Shipping costs and estimated delivery times vary depending on your location and the size of your order. You can review exact shipping details during checkout.

Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Guarantees Act. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.