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My TV is not turning on and doesn't seem to have any power.

Some of our TVs have a master power switch and come out of the factory with this switch set to 'OFF'.

This switch will be located either next to the power cable on the back of the TV, in the bottom right-hand corner of the TV, or under the right-hand side speaker.

Please ensure that you have this switch set to 'ON'. Please then try and turn your TV on.

The hard power switch will look similar to the below picture:

If this does not resolve your issue, please perform a power cycle on your TV by following the instructions below:

1. Unplug it from the main power socket and leave it for 10-15 minutes.

2. Press and hold the power button for 5 seconds.

3. Connect it back to the power and turn it on.

This will complete the power cycle process.

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