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Where can I find my product code/model number?

In order to quickly find the most relevant articles for your product, we recommend that you search for your product code through our Help Centre search bar (located above).

Your product code is a string of letters and numbers. Many Kogan-branded products begin with 'K', e.g. 'KALED55UHDZA'.

You can find your product code in the locations below:

1. Back or side of your product:

Kogan TVs

The product code can be found on the back of the TV.

Kogan Agora Phones

You can find your Agora Phone's product code inside the back battery compartment.

If you remove the back cover and the battery of your Agora Phone, the product code will be located on a sticker inside.

2. On the product packaging

The product code will be displayed either on the box or on a sticker attached to the packaging.

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