search account giftcard shopping-cart plus arrow-right checkmark paypal

How can we help?

View Orders Online

Need to track your order or change delivery address?

View My Orders »

User Manuals

Looking to get the most from your new product? Download the user manual now!

Find my user manual »

Get in touch

Need to contact us about your order?

Send an enquiry »
  1. New Zealand Import Taxes & Duties

  2. Why doesn't my order have a tracking number?

  3. What happens if I don't pay the additional Freight Guarantee/Freight Protection and my order is lost or damaged in transit?

  4. What if my item is lost or damaged during delivery?

  5. How can I judge the quality of a product without viewing it first?

  6. Can I pay for a presale order when it arrives?

  7. Where can I find more information about a product (eg. dimensions)?

  8. How long after receiving my product can I purchase Extended Care?

  9. How Do I Redeem Credit Available In My Account?

  10. Is it safe to purchase on your website with my credit card?

View More »
  1. How do I get in contact with Apple Care?

  2. How To Use Home Share

  3. Kogan Mobile Data USB Dongle - Setting up

  4. Kogan Atlas 13.3" C300 Convertible Notebook (KALAP13C300VA) - Drivers

  5. How do I perform a backup of my Android Phone?

  6. How do I take a screenshot with my Agora Phone?

  7. Kogan 43" Agora Smart LED TV (Full HD) - Automatically Scan for DTV Channels

  8. Agora 4G Smartphone - Hard Reset

  9. My Steam Mop is no longer producing steam, what is wrong?

  10. Receiving sound but no picture - Older Kogan TVs

View More »

Hot Topics!

  1. My Steam Mop is no longer producing steam, what is wrong?

  2. Factory Reset - Kogan Agora HD Mini 3G Tablet

  3. How do I make my Blu-Ray player region free?

  4. Lenovo Warranty

  5. Kogan Agora 6 4G - Soft Reset

  6. Sony Warranty

  7. LG Product Warranty

  8. Region Change Code - 32" LED TV (Full HD) & DVD Player Combo (KALED32DVDYA)

  9. Does this phone work with my provider?

  10. Why doesn't my order have a tracking number?

Create your free account

Create your free account

Already have an account? Log In

By clicking Create Account (or signing in with Facebook, Google or Paypal), you agree to the Terms & Conditions and to receiving marketing communications from Remember, you can unsubscribe at any time.