Terms & Conditions
Sold and delivered by ICT CENTURY PTY LTD (ABN 42 124 795 919)
To enquire about an existing order, please contact the Seller via the Order History in your Kogan Account dashboard here.
Standard Return Policy
There are a few important things to keep in mind when returning a product:
- All change of Mind returned product will incur charge for re-stocking fees. The charge may varied depending on the item condition. Item must be returned in 14 days in their original packaging and in the same condition as when you received them. The buyer is responsible for return postage cost.
- How to apply for warranty: Please contact us via Kogan Help Centre for any warranty enquiry.
Standard delivery is available for Australia, we do not offer International Shipping.
It is free and will be processed from our warehouse within the dispatch time specified on the product listing. The delivery times will apply once your parcel dispatched.
Estimated delivery days after dispatch depend on the shipping options, please see table below:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.