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Dick Smith vs. Kogan

Dick Smith Gift Card Swap

In case you missed it, Dick Smith recently placed itself into voluntary administration.

On 5 January 2016, Dick Smith’s administrator announced that due to the financial circumstances of the Group, outstanding gift vouchers cannot be honoured and deposits cannot be refunded”.

We know it sucks to be out of pocket, which is why we want to help Dick Smith customers by offering them a Gift Card / Voucher Swap!

Simply post your Dick Smith Gift Card / Voucher along with your details to the address below, and we’ll email you $25 of Kogan.com credit to use on anything at Kogan.com. T&Cs apply*.

Redemption Instructions:

1. Enclose your Dick Smith Gift Card / Voucher along with the following details in an envelope:

  • Full Name
  • Dick Smith Gift Card
  • Email Address
  • Phone Number (in case we have trouble emailing you)
  • Home Address

2. Send your envelope to:

Kogan.com - Gift Card Swap
GPO Box 2579
Melbourne
VIC 3001


Please note: If you paid for your Dick Smith gift card by credit card, you may be eligible to receive unused funds on your Dick Smith gift cards by initiating a chargeback through your credit card provider. Alternatively, if you purchased your Dick Smith gift card from a different retailer, you may have rights to recover your unused gift card credit from the retailer where you purchased your Dick Smith gift card.


*Terms and Conditions: Limit of one voucher per customer, and we must receive your original Dick Smith Gift Card / Voucher by June 1st 2016 with outstanding credit on it and valid at least until the day we receive it, in order to be eligible. Please note you will not receive your Dick Smith Gift Card / Voucher back under any circumstances. Kogan takes no responsibility for any items lost in the post. Kogan.com credit will be sent no later than June 15th 2016. Kogan.com credit expires 11:59pm (AEDT), July 31st 2016 Credit cannot be used towards shipping costs. By participating you are agreeing to Kogan.com’s standard terms and conditions. Kogan.com reserves the right to withdraw the promotion at any time, and if a withdrawal does occur then any Gift cards / Vouchers mailed after the date of withdrawal will not receive any credit.

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