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Christmas Delivery Guarantee

Christmas Delivery
Christmas Delivery

Christmas Delivery Guarantee

When do I need to order for guaranteed Christmas delivery?

The sooner the better, but please refer to the advertised ship time on each product listing, and the order deadlines below:

  • Ships in 1-2 days - Order before December 18th
  • Ships in 2-4 days - Order before December 14th
  • Ships in 3-7 days - Order before December 12th
  • Ships in 1-2 weeks - Order before December 6th

If I order after these dates, can I still get my order before Christmas?

Of course! Even if you place an order on or after December 18th, it is still quite possible that your order will be delivered before Christmas, we just can't guarantee it.

Christmas Delivery Guarantee Terms and Conditions


  1. The Christmas Delivery Guarantee applies to any products ordered prior to the deadlines below. Please refer to each product listing for advertised ship times:
    • Ships in 1-2 days - Order before December 18th
    • Ships in 2-4 days - Order before December 14th
    • Ships in 3-7 days - Order before December 12th
    • Ships in 1-2 weeks - Order before December 6th
  2. Where your product has been ordered within the deadlines above, and a delivery attempt has not been made by 24th December 2018, Kogan will issue store credit of an amount equal to the original delivery charge paid for your product.
  3. Where a product was sold with Free Shipping, no store credit will apply.
  4. A delivery attempt is where the carrier has attempted delivery, but no-one was present to sign for the goods. Where there is no- one available to accept delivery, a calling card will be left, or goods taken to a local depot or post office for collection.

The Christmas Delivery Guarantee does NOT apply to:

  • Products with an advertised ship date of December 19th or later
  • Items with an expected dispatch date of Ships in 2-3 weeks
  • Items with an expected dispatch date of Ships in 3-4 weeks
  • Postcodes within the following zones:
Northern Territory
Zone 2: 0822, 0835–0847, 0852–0854, 0872, 0880–0889

Western Australia
Zone 1: 6215–6699
Zone 2: 6700–6770
Zone 3: 6798–6799

New South Wales
Zone 3: 2339, 2341–2347, 2352–2412, 2431–2439, 2441, 2443, 2445–2449, 2451–2459, 2462–2469, 2471–2479, 2481–2483, 2642–2648, 2651, 2652, 2654–2664, 2673–2675, 2680–2707, 2709–2719, 2731–2739, 2821–2829, 2831–2844, 2878, 2879
Zone 6: 2890–2899

Queensland
Zone 3: 4454–4482, 4488–4493, 4521, 4677–4679, 4681–4699, 4704–4739, 4741–4809, 4816, 4819–4869, 4871–4899

South Australia
Zone 2: 5201, 5202, 5204–5210, 5212, 5213, 5220– 5223, 5231–5237, 5240, 5242, 5243, 5245–5250, 5252, 5254, 5256–5259, 5261–5263, 5265–5266, 5269, 5270, 5272–5276, 5278, 5279, 5291–5303, 5306–5329, 5331, 5332, 5340, 5342, 5344, 5346–5351, 5354, 5356–5372, 5374–5412, 5414–5416, 5418–5421, 5430–5452, 5454–5460, 5462–5490, 5493–5500, 5510, 5521, 5522, 5550, 5552, 5555, 5560, 5570, 5572, 5577–5583, 5601, 5607, 5609, 5630, 5632, 5641–5690, 5710, 5722–5749

Gifts with Fast Dispatch




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