search account giftcard shopping-cart plus arrow-right checkmark paypal
Be Our Guest (10th Anniversary Updated Edition) - Perfecting the Art of Customer Service

Added to Cart

More deals you may like

Be Our Guest (10th Anniversary Updated Edition) - Perfecting the Art of Customer Service

Wendy Lefkon

Overview

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honour of the 10th anniversary of the original BE OUR GUEST, Disney Institute is revealing even more of the business behind the magic of customer service. In this updated edition, BE OUR GUEST highlights the successes many of these companies have achieved, plus key processes and best practices that have made Disney a trusted and revered brand around the world for more than 85 years.

This Product is offered and supplied by Kogan Australia Pty Ltd pursuant to the Terms and Conditions.

Create your free Kogan.com account

Create your free Kogan.com account

Already have an account? Log In

By clicking Create Account (or signing in with Facebook, Google or Paypal), you agree to the Kogan.com Terms & Conditions and to receiving marketing communications from Kogan.com. Remember, you can unsubscribe at any time.