If you have a complaint, please let us know. We welcome your feedback as an opportunity to improve our business and customer service.
You can make a complaint by:
a) contacting us via the Help Center or;
b) online chat through our website — see above.
When making a complaint, please let us know the following information:
- Your Name and Email Address
- A Brief description of the Issue
- Order Number, the Product and Serial Number if applicable
- Date of Purchase
We will respect our customers’ privacy in relation to any personal information given to us.
KOGAN AUSTRALIA PTY LTD
ABN: 53 152 570 351
KOGAN HK LIMITED
Company registration number: 1659337
Between Wednesday 5th and Friday 7th September 2012, there may have been pricing errors in certain website views and on certain products. At all times during this period the correct prices were listed within the actual product listing.