Kogan Independent Media Reviews
Kogan revamps websiteRetailBiz |
"Online retailer Kogan has given its website a revamp to give its customers a more personalised service.
"A new feature to the site is the Kogan SmartShip calculator, which has been designed to save shoppers money by fitting accessories into boxes so everyone saves on shipping costs. The site also offers personalised product recommendations where customers can filter, search and locate a product after a faster rate.
"At the same time, Kogan.com has concentrated on offering more efficient customer service. They have done this by allow customers to communicate directly with the Kogan team via instant social and live chat across all pages, so they can do this while browsing the site."